A claim comes in and needs to be checked against the policy, cross-referenced with prior claims and any related correspondence, and either approved or flagged for review — normally an adjuster's manual work, often the better part of a day for anything that isn't completely routine.
Here's what that looks like running through ContextTogether's governed flow instead.
Intake. The claim, the policy, and any supporting evidence go in as documents. The flow extracts them into canonical knowledge and checks them against everything else on file for that policyholder — so a conflicting prior claim or an exclusion buried in the policy surfaces automatically instead of being missed.
Checkpointed processing. The claim moves through reviewable, resumable steps — coverage check, evidence review, payout calculation — each one recorded, not bundled into a single black-box decision.
Human approval gate. An adjuster reviews and signs off before a claim is approved or denied — the judgment call that still needs a person, every time.
Retrieval. The claim, the policy, every checkpoint, and the approval itself stay retrievable with receipts — so a disputed claim six months later has a full, traceable record, not someone's memory of the call.
The adjuster's time goes to the claims that actually need judgment, not the paperwork around the ones that don't.